2020 Event News

Studio8.1 VODCAST: Episode 36

This week Jarvis ‘Real live human’ Todd and Paul ‘Maybe he’s a Chatbot’ Skeldon discuss the mega-merger of Vodafone UK and Three UK and what it means for 5G, mobile competition and the telemedia sector… oh and we take a look at AI in telecoms, which is now everywhere – just ask ChatGPT

Vodafone UK and Three UK merger
The number three and four in the UK want to merge to make the largest MNO in the UK… will the government let them and what will it mean for the telemedia sector?
Vodafone UK and Three UK merge to create one of Europe’s leading 5G networks with £700m efficiency gains

Are we now Telemed-AI?
Amdocs launches carrier grade generative AI that will help telcos build better and more natural engagement services
Enterprise-grade generative AI framework launched to propel the telecom industry into the gen AI era

While Twilio is creating a similar generative AI for CSPs to create more engaging engagement
Twilio’s AI combines engagement data and large language models to create deeper customer engagement

CSPs/Telcos really need to do something as they are losing out in the enterprise space to CPaaS providers according to GlobalData

CSPs must seize the enterprise opportunity by addressing gaps in delivery and perfecting customer experience, study shows

Plus
A quick mention of World Telemedia 9 – 10 October 2023