WT & SMSF 22 Sessions

PRESENTATION: ANTI-FRAUD & CYBERSECURITY 360

Sadly, fraud continues to be rampant within our payment, messaging and content sectors. What are the main threat vectors? How do you deliver a frictionless customer experience whilst mitigating the risks and deliver peace of mind? Antifraud experts discuss what the industry must do next in order to continue growing whilst maintaining consumer trust and protecting business. SMS Forum and World Telemedia delegates come together for the grand finale – a deep dive into the ecosystem of fraud.
PRESENTATION: ANTI-FRAUD & CYBERSECURITY 360

Scarlett Woodford, Principal Analyst
Juniper Research
21st Oct 2022
Presentation
16 mins

Panel: Open Banking – Is It Time to “Rise Up” And Join The Revolution?

When forecasts predict that Open Banking will be a £7.2 billion sector this year and take more than 30% of the card processing market – Telemedia PSPs (and MNOs for that matter) – will ignore this at their peril. OB offers a fantastic innovative global opportunity for merchants to provide an incredible customer experience at low cost whilst expanding the choice of payment options to their customers. However this is brave new world, so models and strategies need to be planned – and it starts here.
Panel: Open Banking – Is It Time to “Rise Up” And Join The Revolution?

Panellists: Nuapay, Dynamic Mobile Billing, PSP Angels
20th Oct 2022
Panel Discussion
28 mins

Panel: Which Tech Is Really Creating The Value?

Content and value-added services are the life blood of the Telemedia industry, generating $170bn in apps stores alone and many billions more across the whole sector. In fact, consumers now spend an average of nearly five hours a day using their mobiles and content services now cover everything from shopping to gaming to video chat and cooking. This session reveals how technology and service innovations can unlock the revenue potential of today’s “always-on”, multi device consumer.
Panel: Which Tech Is Really Creating The Value?

20th Oct 2022
Panel Discussion
36 mins

Presentation: Importance of a Payment Plan

Moving funds can be a very costly and risky operation if we don’t plan ahead. Where is the money coming from, how much, how often, in what currency? Do you hedge? Do you park millions on one account? We find answers to all challenging questions in high risk because if you get it wrong – it could break your business but if you get it right – it could be the key to your success.
  • Payment, bank, compliance, currency
  • How to plan ahead in this ever-changing payment environment?
  • How to reduce risk and cost when keeping or moving funds
  • How to increase speed and efficiency of your payments
Presentation: Importance of a Payment Plan

Viktoria Soltesz, CEO
PSP Angels
20th Oct 2022
Presentation
11 mins

Panel: Content & Services – Which? Where? How?

Telemedia is now an integral part of the mobile content ecosystem, and an essential driver that enables billions of smartphone users to consume an endless world of premium, engaging, billable content across the globe. Whilst many traditional services remain viable, this session reveals the content and service innovations that unlock the revenue potential of today’s “always-on”, multi device consumer.
  • Designing new gen services
  • Key new verticals to target
  • New acquisition & payment models
  • Key demographics & markets
Panel: Content & Services – Which? Where? How?

Panellists: Hungama, Seriously Fresh Media, Vida Digital Mobile, Net Digital
20th Oct 2022
Panel Discussion
30 mins

Kuwait

Kuwait

Ashley O’Kane, Head of Marketing and Partnerships, SLA Digital
SLA Digital
Presentation
15 mins

LATEST DEVELOPMENTS IN THE BUSINESS MESSAGING INDUSTRY

When it comes to the SMS industry, is it growing or is it shrinking? What are the predictions for the business messaging ecosystem? What are the volumes of Transactional, Informative and Promotional Messages, and how will OTT increase the industry’s market share? In this panel discussion, Nick Lane will present the very latest facts and figures for the SMS and BM Ecosystem When it comes to the SMS industry, is it growing or is it shrinking? What are the predictions for the business messaging ecosystem? What are the volumes of Transactional, Informative and Promotional Messages, and how will OTT increase the industry’s market share? In this panel discussion, Nick Lane will present the very latest facts and figures for the SMS and BM Ecosystem
LATEST DEVELOPMENTS IN THE BUSINESS MESSAGING INDUSTRY

Panellists: Mobilesquared, MEF, GTC, Infobip, Yuboto
Nick Lane, Mobile Insight Analyst
Mobilesquared
20th Oct 2022
Presentation & Panel Discussion
52 mins

PANEL: ANTI-FRAUD & CYBERSECURITY 360

Sadly, fraud continues to be rampant within our payment, messaging and content sectors. What are the main threat vectors? How do you deliver a frictionless customer experience whilst mitigating the risks and deliver peace of mind? Antifraud experts discuss what the industry must do next in order to continue growing whilst maintaining consumer trust and protecting business. SMS Forum and World Telemedia delegates come together for the grand finale – a deep dive into the ecosystem of fraud.
PANEL: ANTI-FRAUD & CYBERSECURITY 360

Panellists: Empello, MEF, Juniper Research
21st Oct 2022
Panel Discussion
40 mins

PRESENTATION: BUSINESS MESSAGING – KEEPING THE CONVERSATION FLOWING

In the SMS wholesale industry, the Messaging platform is the most important tool for any Mobile Operator, Aggregator, and Vendor. It is not only a routing tool but it’s also effective technology that create significant benefits and revenues. On the other hand, growth in volumes introduces sensitivity and fragility that can impact accurate and effective operation of your business. In this panel, we will discuss everything you need to know about the messaging platforms. We will focus on what needs to be considered along with the essential industry trends that you must have in order to be successful.
PRESENTATION: BUSINESS MESSAGING – KEEPING THE CONVERSATION FLOWING

Scarlett Woodford, Principal Analyst
Juniper Research
21st Oct 2022
Presentation
17 mins

DRIVING CONTENT & VAS SALES WITH BILLING & PAYMENTS

Over the past few years more consumers than ever have been downloading apps and subscribing to premium digital content and value-added/streaming services. Across the board, DCB and other mobile payment solutions clearly appeal to consumers, but pockets of resistance from merchants and operators continue to threaten sustained growth. So, what are we going to do about that? And where in the world should Telemedia PSPs be focussing their attentions and investments?
DRIVING CONTENT & VAS SALES WITH BILLING & PAYMENTS

Presentation & Panel Discussion
28 mins

Panel: Customer Acquisition & Retention

The objectives appear to be shifting to solutions and services that are more customer and interest centric. Instead of designing services based solely on what Telcos suggest, we are seeing, with the convergence of web and mobile, broadening payment, subscription and content acquisition models that focus on targeted entertainment verticals in order to increase both subscription acquisition and longevity.
Panel: Customer Acquisition & Retention

Panellists: Xenosol, Opticks, PM Connect, Globalfun
19th Oct 2022
40mins

Keynote: An Introduction to Open Banking

Join Dawn, Sales Director at Nuapay (an EML Payments company), a veteran in the payments sector explaining why bank-based instant and recurring payments are growing exponentially in the U.K. and Europe and, why your business can mitigate the risk of chargebacks, speed up access to cashflow and reduce costs with Open Banking. 
  • How does Open Banking work?
  • Who’s going to benefit?
  • Should MNOs be worried?
  • Reduce fraud, reduce cost, maintain an awesome payment UX
  • Recurring and Instant payments
  • Market overview – growth / penetration
Keynote: An Introduction to Open Banking

Dawn Beeby, Sales Director
Nuapay (EML Payments Limited’s (ASX: EML) Open Banking business)
20th Oct 2022
Presentation
25 mins

Presentation: Wellness-to-Earn – Web2.0 Meets Web3.0 with New Premium Apps

The impact of Web 3.0 is enabling customers to access the global trend towards positive engagement initiatives. Discover how wellness rewards, engaging with customers in new ways, providing insurance and micro-insurances can all be enabled with positive engagement technologies. The aim, to increase engagement, retention and revenues for the MNO while catering creatively to U.N sustainable development goals.
  • Emerging trends in Web 3.0 and applying them to MNOs
  • Wellness to Earn and Move to Earn, creative “compete” models
  • Wellness based insurance, new sophisticated e-wallet solutions
  • New models & partnerships for MNOs
  • Integrating blockchain & AI into your service
  • Content, VAS & App innovations
  • Consumer engagement, loyalty & rewards
  • CASE STUDY Golden Steps by Orange
Presentation: Wellness-to-Earn – Web2.0 Meets Web3.0 with New Premium Apps

20th Oct 2022
10 mins

OMNICHANNEL MESSAGING: SMS AND THE EVOLUTIONS OF MESSAGING APPS

Less than a year ago, our SMS and BM Industry wasn’t even considering the “end customer”. It seemed like the SMS was sold and vanished! However, the Business Messaging industry has changed rapidly, and now it’s customer and the marketer who are calling the shots.. The industry has so many new tools to adapt to and the messaging platform providers “run” to meet expectations. In this panel discussion, Fabrizio Salanitri, CEO of HORISEN will take us on a journey to understand the needs of Enterprise Messaging and he will outlive a vision for the future of these tools, trends, and the medium as a whole.
OMNICHANNEL MESSAGING: SMS AND THE EVOLUTIONS OF MESSAGING APPS

Panellists: Horisen, Infobip, Engage Mobile, Annecto, Pinnacle, Tel Q Global
Fabrizio Salanitri, CEO
HORISEN
20th Oct 2022
Presentation & Panel Discussion
1 hour

INTRO: DRIVING CONTENT & VAS SALES WITH BILLING & PAYMENTS

Over the past few years more consumers than ever have been downloading apps and subscribing to premium digital content and value-added/streaming services. Across the board, DCB and other mobile payment solutions clearly appeal to consumers, but pockets of resistance from merchants and operators continue to threaten sustained growth. So, what are we going to do about that? And where in the world should Telemedia PSPs be focussing their attentions and investments?
INTRO: DRIVING CONTENT & VAS SALES WITH BILLING & PAYMENTS

Devajeet Datta, Digital Services Manager
DIZLEE COMMUNICATIONS
Presentation & Panel Discussion
4 mins

KEYNOTE: VAS 2023 & BEYOND; NEW MODELS FOR SUCCESS

How consumers interact with brands, how they shop, how they entertain themselves and how they pay are all changing. The old paradigms simply don’t fit anymore. Instead, the different strands of telemedia – content, payments, advertising, messaging, and distribution are all coming together in new ways. With a portfolio of services that have touched over a billion lives in more than 190 countries, Hungama kick off the show by offering a rare insight into the future of VAS.
  • Content + 5 G on telecom operators
  • DCB opportunities; why telecom billing gateways are the most convenient
  • OTT – How micro transactions enable revenue
  • Monetization of OTT
KEYNOTE: VAS 2023 & BEYOND; NEW MODELS FOR SUCCESS

Siddhartha Roy, Chief Operating Officer
Hungama Digital Media Entertainment PVT LTD
Presentation

PANEL: BUSINESS MESSAGING – KEEPING THE CONVERSATION FLOWING

In the SMS wholesale industry, the Messaging platform is the most important tool for any Mobile Operator, Aggregator, and Vendor. It is not only a routing tool but it’s also effective technology that create significant benefits and revenues. On the other hand, growth in volumes introduces sensitivity and fragility that can impact accurate and effective operation of your business. In this panel, we will discuss everything you need to know about the messaging platforms. We will focus on what needs to be considered along with the essential industry trends that you must have in order to be successful.
PANEL: BUSINESS MESSAGING – KEEPING THE CONVERSATION FLOWING

Panellists: Horisen, Mobile Ecosystem Forum, Engage Mobile, Tel Q Global, Juniper Research
21st Oct 2022
Panel Discussion
38 mins

Presentation: Conversational AI – The Future of Commerce & How VAS Will Benefit

The global chatbot market is expected to reach USD $3,619 million by 2030, and the VAS industry has seen a need for more innovative means of connecting with customers. Meet Ava, a conversational avatar from Crowd Media, who is one of the many avatars that are engaging customers to problem solve, educate, entertain, and personalize the user experiences.
  • Humanizing user interaction with chatbots
  • User cases; Visual AI for marketing campaigns,
  • User cases; Visual AI for hospitality, telemedicine etc
  • Interactive content / VAS; innovations & benefits
  • New AI enabled VAS products
Presentation: Conversational AI – The Future of Commerce & How VAS Will Benefit

20th Oct 2022
Presentation
14 mins

Turkey

Turkey

Ozan Tekin
Olimob
Presentation
15 mins